Term and Conditions

Welcome to Primally Pure Shop. These Terms and Conditions govern your use of our website and the purchase of our natural skincare products. By accessing our site and making a purchase, you agree to these terms in their entirety.

1. Acceptance of Terms

By accessing and using buyskincareonline.com (the “Site”), you accept and agree to be bound by these Terms and Conditions, our Privacy Policy, and our Shipping & Returns Policy. If you do not agree with any part of these terms, please do not use our Site or purchase our products.

2. User Responsibilities and Account Terms

2.1 Account Creation

To purchase products, you may need to create an account. You are responsible for:

• Providing accurate and complete registration information
• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use of your account

2.2 Prohibited Activities

You agree not to:

• Use the Site for any illegal purpose or in violation of any laws
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the Site
• Use automated systems to extract data from our Site
• Misrepresent your identity or provide false information

3. Products and Services Description

3.1 Product Information

We take great care in crafting our natural skincare products, including:

• Body Care: Body Butter, Body Oils, Body Wash, Body Cream
• Bath Products: Bath Fizzies, Bubble Bath, Epsom Salts, Bar Soap
• Face Care: Complete facial skincare formulations
• Personal Care: Deodorant, Cologne & Deodorant, Dry Shampoo
• Home Fragrance: All-natural soy candles

3.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products at any time. If a product becomes unavailable after you place an order, we will notify you and refund any payments made.

3.3 Product Formulations

We reserve the right to modify product formulations, packaging, and sizes while maintaining our commitment to natural ingredients and quality. We will make reasonable efforts to notify customers of significant changes.

4. Orders and Payment Terms

4.1 Order Process

The ordering process consists of:

• Product selection and addition to cart
• Providing accurate shipping and billing information
• Payment authorization and confirmation
• Order processing within 1-2 business days

4.2 Payment Methods

We accept the following payment methods:

• Visa credit/debit cards
• MasterCard credit/debit cards
• JCB credit/debit cards
• PayPal accounts

4.3 Pricing and Taxes

All prices are listed in US dollars. We reserve the right to adjust prices due to market conditions, supplier costs, or currency fluctuations. Customers are responsible for any customs duties, taxes, or import fees in their destination country.

4.4 Order Acceptance

We reserve the right to refuse or cancel any order for any reason, including suspected fraud, unauthorized activity, or product unavailability. In such cases, we will refund any payments received.

5. Shipping and Delivery

5.1 Shipping Methods

We offer two shipping options:

• Standard Shipping ($12.95): Via DHL or FedEx, delivered within 10-15 business days after shipping
• Free Shipping: For orders over $50 via EMS, delivered within 15-25 business days after shipping

5.2 Delivery Areas

We ship worldwide, excluding some remote areas and parts of Asia. Delivery times are estimates and may vary due to customs processing, weather conditions, or other factors beyond our control.

5.3 Order Tracking

Tracking information is provided for all orders. Customers are responsible for monitoring their shipments and providing accurate delivery addresses.

6. Returns and Refunds

6.1 Return Policy

We accept returns within 15 days of receipt. To be eligible for return:

• Items must be in original, unopened condition
• Products must be at least 80% full
• All original packaging must be included
• Return authorization must be obtained from our wellness team

6.2 Non-Returnable Items

For hygiene and safety reasons, the following cannot be returned once opened:

• Opened Bath Fizzies
• Used Bar Soap
• Opened Deodorant
• Used Dry Shampoo
• Opened Cologne & Deodorant
• Used Epsom Salts
• Final Sale Items (as marked)

6.3 Refund Processing

Refunds are processed within 3-5 business days of receiving returned items and issued to the original payment method. Shipping costs are non-refundable unless the return is due to our error.

7. Intellectual Property

7.1 Copyright

All content on this Site, including text, graphics, logos, images, and product formulations, is the property of Primally Pure Shop and protected by international copyright laws.

7.2 Trademarks

“Primally Pure Shop” and our logo are registered trademarks. You may not use our trademarks without express written permission.

7.3 Limited License

We grant you a limited, revocable license to access and make personal use of the Site. This license does not include any resale or commercial use of the Site or its contents.

8. Limitation of Liability

8.1 Product Use

While we formulate our products with natural ingredients and rigorous quality standards, we cannot guarantee that every product will suit every individual. Customers are responsible for:

• Reading product descriptions and ingredients carefully
• Performing patch tests if you have sensitive skin
• Discontinuing use if irritation occurs
• Consulting with a healthcare professional for specific skin concerns

8.2 General Limitation

To the fullest extent permitted by law, Primally Pure Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Site or products.

8.3 Maximum Liability

Our maximum liability to you for any claim relating to these Terms or your use of our Site and products shall not exceed the total amount you paid for the products in question.

9. Privacy and Data Protection

We protect your personal information in accordance with our Privacy Policy. By using our Site, you consent to the collection and use of your information as described in that policy.

10. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the United States. Any disputes shall be resolved through good faith negotiations. If resolution cannot be reached, disputes may be submitted to binding arbitration in Inverness, US.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes constitutes acceptance of the modified Terms.

12. Contact Information