Privacy Policy

Last Updated: December 2023

At Primally Pure Shop, we approach your privacy with the same intention and care that we craft our natural skincare products. Just as we carefully select pure ingredients for our formulations, we are deeply committed to protecting your personal information with transparency and integrity.

Our Philosophy on Privacy

Your journey to wellness extends beyond our products to include trust and security in every interaction. We believe your personal data should be treated with the same reverence as the natural ingredients in our Body Butter, Bath Fizzies, and Face care collections.

Information We Collect

With mindfulness and purpose, we collect only what is necessary to serve you better:

• Personal Details: Name, email address, shipping address, and contact information when you place an order or create an account
• Payment Information: Secure transaction data through our trusted payment partners (Visa, MasterCard, JCB, PayPal)
• Browsing Activity: Information about how you interact with our website and products
• Communication Records: Correspondence when you contact our wellness team

How We Use Your Information

Each piece of information serves a purposeful role in enhancing your experience:

• Process your orders for natural balms, creams, and body care products
• Provide personalized customer care aligned with your wellness journey
• Improve our product offerings and website experience
• Send order confirmations and shipping updates
• Share relevant wellness content and product information (only with your consent)

Data Sharing & Disclosure

We treat your data with the same purity promise as our ingredients:

• Trusted Partners: We work only with verified partners for payment processing, shipping, and operational support
• Legal Requirements: We may disclose information when required by law or to protect our rights
• Business Transfers: In the event of mergers or acquisitions, your data would be transferred under similar privacy protections
• Never Sold: We do not and will never sell your personal information to third parties

Data Storage & Security

Your trust is sacred to us. We protect your information with:

• Industry-standard encryption and security protocols
• Secure servers with limited access
• Regular security assessments and updates
• Data retention only for necessary business purposes

While we implement robust security measures, no digital transmission is completely secure. We continuously work to enhance our protections.

Your Rights & Choices

You have control over your personal information, including the right to:

• Access and review your personal data
• Correct inaccurate information
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications
• Restrict or object to certain processing activities
• Data portability for your information

Cookies & Tracking Technologies

Like carefully selected ingredients in our formulations, we use cookies intentionally to enhance your experience:

• Essential Cookies: Required for website functionality and order processing
• Analytical Cookies: Help us understand how customers interact with our site
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used only with your consent to provide relevant content

You can manage your cookie preferences through your browser settings or our cookie consent tool.

International Data Transfers

As we serve customers worldwide (with limited exceptions in some Asian countries and remote regions), your data may be processed internationally. We ensure all transfers comply with applicable data protection laws and maintain the same level of security and care.

Children’s Privacy

Our website and products are intended for adults. We do not knowingly collect information from children under 16. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

As our business evolves, we may update this policy. Significant changes will be communicated through our website or directly to you. Continued use of our services constitutes acceptance of updated terms.

Contact Our Wellness Team

Thank you for trusting Primally Pure Shop with your wellness journey and personal information. We are honored to serve you with purity, intention, and respect.