At Primally Pure Shop, we believe that the journey to pure skin wellness should be seamless from start to finish. Just as we carefully craft our products with intention and care, we’ve designed our delivery process to bring our thoughtfully formulated skincare directly to your doorstep with the same mindful approach.
Our Shipping Process
We understand that modern life moves quickly, which is why we’ve streamlined our fulfillment process to ensure your self-care essentials reach you promptly. All orders are processed within 1-2 business days from our wellness studio, where each product receives personal attention before beginning its journey to you.
Standard Shipping
For those seeking a balanced approach between speed and value, our Standard Shipping option uses trusted carriers like DHL or FedEx. Your thoughtfully packaged self-care essentials will typically arrive within 10-15 days after shipping.
Shipping Fee: $12.95
Free Shipping
For orders of $50 or more, we’re delighted to offer complimentary shipping via EMS. This eco-conscious option delivers your pure skincare selections within 15-25 days after shipping, allowing you to invest more in your wellness routine while we handle the delivery details.
Minimum Order: $50
Carrier: EMS
Please Note: While we strive to bring our pure ingredients and conscious craftsmanship to customers worldwide, we’re currently unable to ship to some Asian countries and select remote regions. We appreciate your understanding as we work to expand our reach while maintaining our commitment to quality delivery service.
Payment Options
To make your self-care journey as effortless as possible, we accept various payment methods including Visa, MasterCard, JCB, and PayPal. Each transaction is securely processed, allowing you to focus on selecting the perfect products for your skincare ritual.
Returns & Exchanges
Your satisfaction is essential to our mission of transformative self-care. If any product doesn’t meet your expectations, we accept returns within 15 days of delivery. We want every Primally Pure experience to be one of authentic connection and visible results.
Have questions about your delivery? Our dedicated team is here to help you navigate your skincare journey. Contact us at [email protected] for personalized assistance.
From our hands to yours, we’re honored to be part of your ritual to reconnect with yourself, one mindful application at a time.